Diane P Vpb

I brought the facial cream, the rose one and it may my face have more wrinkles

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It didnt work may my face have more wrinkles I didnt have the wrinkles until I start to is this product,
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Preferred solution: Full refund

Valeta Utp
map-marker Miami Beach, Florida

Love Inoa hair color but having trouble finding the right color mix for me

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Nothing happened but would like assistance using color chart Would like to speak with a color customer service person Thank you
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Anonymous
map-marker Madison, Wisconsin

As i was applying hair color, the bottle cracked.

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Loreal Paris - As i was applying hair color, the bottle cracked.
Loreal Paris - As i was applying hair color, the bottle cracked.
It cracked and I had solution all over my sink and countertop. Some got on my rug also. I had to dip my plastic glove in the sink mess and put it on my hair. I've used loreal Preference for years (I'm 74) and never had that happen. What a mess! And I didn't have enough to do all my hair! Waste of $9.97!!
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User's recommendation: I will still use it, but if it happens again, I definitely wont!

Sherry R Rgy
map-marker Palm Coast, Florida

Question on hair spray

I dont have a complaint. My husband and I have used LOréal hair spray mega spritz for as long as I can remember. Even after moving t Fl we were unable t find it so we would go back t Ohio and load up. Now Ohio doesnt sell it at least where we go and it isnt around us in Fl so I went to Amazon and they are asking $38 for 1 bottle same size. Weve been married 61 years so a long time consumer but I have stage IV terminal cancer. I cant afford $38 a bottle. Is there a way to get it from you at a normal rate. Thats just my question Sherry Rimstidt 3 Claymont CRT S Palm Coast. Fl 32137
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Sherry R Rgy

Question on hair spray

Can not find it locally LOréal hair spray mega spritz. Amazon selling it for 38 dollars I have terminal cancer. Can not afford
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Preferred solution: To be able to purchase L’Oréal mega spritz hair spray. 8.5 oz

Anonymous
map-marker Atlanta, Georgia

Defective product

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Color was way darker than it should be. Should have been an intense red but really was Cherry Cola. So disappointed with this product. I know Im just out of the $24 I paid for 2 boxes, plus $18 for bleach, which damages my hair tremendously, and 2 more boxes of a different brand of the correct color. Not to mention product costs and months to repair my hair from the bleach. Beyond pissed!!!
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User's recommendation: Don’t trust that the product in the box is really what it states on the box

Maria S Ogg

My hair is orange!!!

Loreal Paris - My hair is orange!!!
I dyed my hair With the Loreal Hi Lift Gold Brrown. And now my hair is orange!!! please reimburse me for the hair color and a conditioning treatment because my hair will be dry from having to dye it again,,,
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Loss:
$20
Cons:
  • Color did not come out correctly

Preferred solution: Full refund

User's recommendation: Stay away from this product.

Lorene D Dtq

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Hamilton Township, New Jersey

Carbon around the eye, and in the eye make up or not come

Loreal Paris - Carbon around the eye, and in the eye make up or not come
Loreal Paris - Carbon around the eye, and in the eye make up or not come
My other LOreal, LINEUR intense up to eight hours I cannot get this off with water my other eyeliner I could want to know what eyeliner comes off the most easy with soap and water
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Loss:
$10
Pros:
  • Original eyeliner came off with soap and water this one
Cons:
  • Should put waterproof because this is what this one is
  • If it is hard to come off

Preferred solution: Full refund

Vickie R Uap

To complain about the Telescopic mascara

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The Telescopic lift mascara is terrible it clunks I tried running hot water still don't work I spent 15.00 I'm on a fixed income don't have money to waste your products are normally great but this mascara is not good don't buy it.
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Loss:
$15

Preferred solution: A coupon I can use on something else

Arshi T

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Darbhanga, Bihar

Due to wrong color

Loreal Paris - Due to wrong color
Loreal Paris - Due to wrong color
In nykaa it was luking gud color but when i received this product the clr was not like to me which was shown in nyka..it was different...
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Preferred solution: Full refund

JoRachel M

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Verified Reviewer

LOREAL HICOLOR H20

I bought this first time from Amazon I hated it it had no Violet color in it at alladey hair frizzy and dry burnt it ..and came out black really dark .they won't warenty it I want a exchange I love FERIA #V38 DEEP VIOLET PERMANET .I hope you will send me replacement JoRachel Mullens {{Redacted}}
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Jaree Rqt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Harringay, England

Complaints

Loreal Paris - Complaints
Loreal Paris - Complaints
I used the new l oreal Vitalift the day cream whic is £27 from boots and the night cream with retinol feom boots and the toner. I was advised by Boots to use them for my dark spots. After 1 week of using them my whole face got darker. From my dark spots it became melasma as in tbey join together. I went to boots to report a lady there made a Complain via email. It has all my contact details, telephone number and email. She sent as well my photos on ehat happened to my face.I returned the products and she refunded me. But I am complaining to what happened to my face. Something has to be done. For a week I dis not use any crme on my face but now i was advised to use moisturizer to help moisturize the skin because it was very dry due to the use of tje products. Until now i have not receive any communication from Boots where I bought the Loreal products. It is 10 Days now. Yhank you
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Vienna V Ycf
map-marker Tetlatlahuca, Tlaxcala

LOREAL PARIS - TELESCOPIC MASCERA

Hello, I purchased the above Telescopic Mascara at Target in Hayward, California. When removing the wand, it comes out easily, but when I tried to insert it back into the scope, it is extremely difficult to insert. I could not. Maybe there is a defect in it. I thought I'd let Loreal Paris know. I will not purchase this mascara again. Sincerely, Dissatisfied Customer Vienna Valenzuela vienna.1960@***.net
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Loss:
$13

Preferred solution: Full refund

Bernhard Ixk
map-marker Patna, Bihar

Hair color question

Changed the name from medium copper brown to copper red but is the color formula the same? Please help
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Preferred solution: An answer

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Vancouver, British Columbia

Horrible

Loreal Paris - Horrible
Loreal Paris - Horrible
Loreal Paris - Horrible
I used LOreal feria platinum on my natural hair color , and now my hair have become orange!!! Im so mad!
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AnneMarie H Sjh
map-marker Ann Arbor, Michigan

Quantity in container is ridiculously low.

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Loreal Paris - Quantity in container is ridiculously low.
Picture shows the amount of shampoo in L'Oreal's Ever Curl 8.5 ounce container. I placed a one ounce shot glass next to the bowl to give the viewer a size correlation. I used one portion on my hair- portion size was no larger than a quarter in diameter. The picture shows the amount left. Really L'Oreal? You might've fooled me once but you won't get a second chance because I will never buy your product again.
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Preferred solution: Apology

User's recommendation: A picture speaks a thousand words. Why spend good money on a crook's product when there are so many other shampoos to choose from?

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