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My hair looked the same after coloring. It looked NOTHING like the box color. It did not cover gray. I'm extremely disappointed and will NEVER purchase L'Oreal again nor will I recommend it to others!
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Company wrote 0 public responses to the review from Nov 11.
Anonymous
Anonymous

I only gave this hair dye 1 star! I am further disappointed that this information was not registered correctly and that I'm forced to type 50 words in order to get this commen...

1.6
Clark,New Jersey
#1397941
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Loreal Paris - B61 hi lift brown

Loreal Paris - B61 hi lift brown
i used it on light colored hair, it turned my hair silver/purple . i want a full refund on the cost of the dye .
Company wrote 0 private or public responses to the review from Sep 16.
2.5
Details
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Staff
Turnaround Time
Value for money
Website
#1357295
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I have been, in good faith, contacting this company, Loreal, regarding the free sample they solicited my via e mail as I wanted my girlfriend to try your product line as she currently was looking for another company and my mother recommended Loreal. Unfortunately, even...
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Company wrote 0 private or public responses to the review from Aug 11.
Anonymous
Anonymous

1. The email probably wasn't even from L'Oreal but was a piece of spam 2. You are trying to score FREE samples for your girlfriend's birthday?? LOL! Wow! Why don't you just ge...

1.0
I liked
  • Realizing there are better companies that will respect customers
I didn't like
  • Way they ignored me and then finally treating me like crap
#1327068
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I have used your hair color for years with good results until now. I used L’Oréal excellence exactly the way the instructions say only this time my hair came out burned and damaged. Did you change the formula? My hair has always been soft and healthy until now. I have...
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Company wrote 0 private or public responses to the review from Apr 27.
1.6
I liked
  • What
I didn't like
  • Vvvvvvvvv
#1242626
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This is the first time I used it. I couldn't get the gloves of the sheet of instructions and when I did the fingers were stuck together so I blew into them. I put my hand into them and couldn't get my fingers into each one all the way like they are suppose to fit. I...
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Company wrote 0 private or public responses to the review from Mar 20.
I didn't like
  • Loreal paris root rescue
#1214738
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Loreal Paris - Very upset. I have used this product for several years...

I used Loreal Paris 10 which is the Lightest Ultimate Blonde this past Sunday on my already medium blonde hair with highlights. It turned my hair Strawberry blonde. So I tried again and it didn't change anything!!
Company wrote 0 public responses to the review from Feb 21.
2.3
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
#1194962
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Loreal Paris - L’Oreal Ferria did not deliver results stated in the package

Date 01/07/2018. Followed instructions step by step. L’Oreal ferria did not deliver light blond like the picture. It made hair maroon. False advertising. Bought from London drugs Vancouver bc want a refund. Disappointing for my daughters first hair colouring experience
Company wrote 0 public responses to the review from Jan 07.
#1164084
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Loreal Paris - My blonde hair turned gray

I have blonde hair and I use your dye for the first time and it turn my hair gray. I’m very disappointed and would like my money bad.
Company wrote 0 public responses to the review from Dec 16, 2017.
1.0
Details
Advertised vs Delivered
Value for money
#1149540
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Loreal Paris - Tried to lighten but it didn't work

I bought two boxes, to lighten my reddish brown hair. It was a light blonde color. I Left it in longer than the time and it never changed the color at all. Very dissapointed!
Company wrote 0 public responses to the review from Dec 08, 2017.
1.2
Details
Advertised vs Delivered
Discounts and Special Offers
Price Affordability
Product or Service Quality
Value for money
#1144869
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COULEUR EXPERTE EXPRESS hair color box/package is misleading and inaccurately describes what you're getting. This stuff comes off as a highlighting kit, which is why I bought it. Turns out It's a 2 part process with 2 different mixtures. One is the base all over darker...
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Company wrote 0 public responses to the review from Oct 11, 2017.
Anonymous
Mikey101A

And they ignored you or worse too right?

1.0
I liked
  • What
I didn't like
  • Result of hair color
  • Mmm
  • Vvvvvvvvv
#1113402
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