Contact Loreal Paris Customer Service
Loreal Paris Phone Numbers and Emails
Toll-Free Number:
-
(800) 322-2036Makeup & Skin Care
Customer Service:
-
(209) 418-0518Haircare; Text
-
(800) 631-7358Haircolor Concierge
-
(833) 856-7315Haircolor Concierge; Text
Contact Information
Loreal Paris Website:
Loreal Paris Help Center:
Corporate Office Address:
L'Oréal
41, Rue Martre
Paris,
Paris
07091
France
How Good is Loreal Paris's Customer Service?
Summary of Loreal Paris Customer Service Calls
459
TOTAL
CALLS
CALLS
05:57
AVG CALL
DURATION
DURATION
21%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Loreal Paris?
Product/ Service Question:
- “Product info”
- “Defective skin cream”
- “Product concern”
Request for Information Question:
- “I have a question regarding the hair color. I forgot to add the hyper lightning tube, but I've already put it on my hair.”
- “I would like to know weather or not you have discontinue lipstick #124”
- “Question on color”
Shipping and Delivery Question:
- “Package issues”
- “Cannot get the makeup color out of my granddaughter's hair need help”
- “An unknown shipment”
Return/ Replace Question:
- “Change appointment”
- “Return”
- “Your guys *** sucks it didn't even change my Coker I wasted my 25$”
Payments and Charges Question:
- “They won't honor the coupon you sent me”
- “I was sent a invalid coupon for hair color”
- “You charged me 15 dollars on my bank account. I bought nothing. This must be a scam. I reporting this. I want my 15 dollars credited”
Refund Question:
- “Refund”
- “Face cream heavily perfumed and I have asthma. Are all face products perfumed. Is refund available. Product is RevitalLift”
Website/ Application Question:
- “Loreal paris matt magic compact ... I want to buy but not available in any site”
- “L'Oreal telescopic mascara it's not as advertised the wind is so small it collapses when you tried to push it into the barrel. The mascara does not lengthen my lashes at all let alone the 60% that you site on the product front. I paid $8.23 and will”
Staff Question:
- “Need custom services”
Other Question:
- “To complain about the Telescopic mascara”
- “Dried up new mascara”
- “Carrer”
Compare Loreal Paris To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Loreal Paris