Contact Loreal Paris Customer Service
Loreal Paris Phone Numbers and Emails
Toll-Free Number:
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(800) 322-2036Makeup & Skin Care
Customer Service:
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(209) 418-0518Haircare; Text
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(800) 631-7358Haircolor Concierge
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(833) 856-7315Haircolor Concierge; Text
Loreal Paris Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Loreal Paris is 8003222036. 71% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Loreal Paris may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Loreal Paris is 8003222036. 71% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 8 minutes.
Be prepared for the call as Loreal Paris may ask you for the following information to identify you as a customer: first and last name, customer id or account no or email.
People call Loreal Paris mainly because of product/ service, request for information, shipping and delivery.
100% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Loreal Paris Website:
Loreal Paris Help Center:
Corporate Office Address:
How Good is Loreal Paris's Customer Service?
Summary of Loreal Paris Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Loreal Paris?
Product/ Service Question:
- “Problem with age Perfect moisturizer”
- “Problem with eyeliner”
- “Product not ordered”
Request for Information Question:
- “Looking for a discontinued item”
- “Question on color”
- “Concern”
Return/ Replace Question:
- “Change appointment”
- “Correct”
- “Need to change the hair color back to orginal haie color”
Shipping and Delivery Question:
- “I didn't receive my package”
- “Package issues”
- “Cannot get the makeup color out of my granddaughter's hair need help”
Payments and Charges Question:
- “I was sent a invalid coupon for hair color”
- “Dispute”
- “They won't honor the coupon you sent me”
Refund Question:
- “Refund”
- “Face cream heavily perfumed and I have asthma. Are all face products perfumed. Is refund available. Product is RevitalLift”
Website/ Application Question:
- “Loreal paris matt magic compact ... I want to buy but not available in any site”
- “L'Oreal telescopic mascara it's not as advertised the wind is so small it collapses when you tried to push it into the barrel. The mascara does not lengthen my lashes at all let alone the 60% that you site on the product front. I paid $8.23 and will”
Staff Question:
- “Need custom services”
Other Question:
- “Lip gloss”
- “Missing brush in blush”
- “Outdated eyeliner”
Compare Loreal Paris Customer Service To
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